3. Observe users in action
Observing classrooms first-hand allows IT administrators to discover factors that survey respondents might not have thought to bring up. Students and educators are masters of edtech hacks, and there’s a lot to learn by watching them go through their daily routines. Try to figure out what tools are sitting on the shelf most, and where learning time is being lost. If there’s tape on all the headset cords, maybe it’s time to consider a solution like the Logitech Zone Learn Wired Headset, which features replaceable cords. If educators are engineering awkward content camera setups with stacks of books, maybe they’d benefit from something like the Logitech Reach Webcam and Overhead Camera, which can easily be moved closer to or farther away from content with one hand. Use observations to get a sense of priorities and guide future purchase decisions.
4. Crunch the numbers
By asking questions around numbers, or collecting data themselves, IT administrators can gain key insights and help extend the life of investments. How many hours a day do students use a solution? How many help tickets for a certain tool are submitted compared to other tools? How many units of a certain solution need to be replaced each year, and what is the cost? Once the answers form a solid database, schools can make smarter investments and also draft help sheets for each solution (see the Logitech Pen deployment best practices for an example).
When trying to understand how edtech affects the learning experience, it’s a good idea to ask the people in the classroom. Students and educators who use edtech day after day have a wealth of insights to offer, and their feedback should be treated as a resource for schools to match future decisions to user needs. That way, with each decision, educators can be confident they’re choosing excellent solutions designed to eliminate difficulties, add value, and elevate education.
To learn more about Logitech's suite of education solutions, go to
https://www.logitech.com/education.html
