The proliferation of consumer video chat services, along with increased awareness of the benefits of video conferencing in a professional environment is driving employee demand for video conferencing in the workplace. In response, enterprise IT leaders are expanding video conferencing deployments to rooms of all sizes, from boardrooms to small huddle rooms. One of the greatest barriers to user adoption of video conferencing, however, is fear that the technology won't work. This fear can be exacerbated when users must navigate different meeting interfaces, devices and software providers across different meeting rooms. In this Ebook, Nemertes Research explains why a successful video conferencing deployment requires a solution that is easy to use, has a low operating cost, and delivers a consistent, high quality user experience.