Logitech Select Service Plan

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What's Included
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Specifications

REMOVE BARRIERS TO
COLLABORATION

Logitech Select is a comprehensive service that removes barriers to effective video collaboration and makes sure your conference rooms and shared desk spaces are always ready.

We partner with you to ensure optimal uptime, simplify and centralize management, and help you get the most out of your investment.

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24/7 Assistance

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Service Manager

Advanced hardware replacements icon

Advanced RMA

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Product Coverage

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Premium Software

ENSURE BUSINESS CONTINUITY

View Select as an extension of your IT team ready to help when you need an extra hand.

24/7 Support Icon

24/7 SUPPORT WITH A ONE-HOUR RESPONSE TIME

Direct, 24/7 access to Tier II assistance provides issue resolution within one hour from wherever you are in the world.

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A SINGLE TECHNICAL POINT OF CONTACT

Select includes a designated service manager who will be your primary technical point of contact to ensure you get a familiar experience and the assistance you need1.

DEEP ECOSYSTEM KNOWLEDGE

For quick issue resolution, our specialists have deep expertise in video collaboration and partner ecosystems like Microsoft Teams, Zoom, and Google Meet.

Select ecosystem partner logos

MINIMIZE DISRUPTIONS

In case of equipment breakdown, we cover you with extended product coverage and fast replacements.

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ADVANCED HARDWARE REPLACEMENTS

Keep downtime to a minimum with next-business-day2 delivery of replacements or even direct replacements with our included onsite spare kits3.

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COMPLETE DEVICE COVERAGE

Select covers all devices in a designated space for the entire duration of your plan4, ensuring lasting investment protection and peace of mind.

PROACTIVE SOFTWARE AND
SUPPORT MANAGEMENT

Manage video collaboration devices and spaces easily and have complete visibility into your support requests.

SPACE MANAGEMENT SOLUTIONS

Leverage advanced features for space booking and more. With Select, you have access to platform-agnostic workspace automation features such as Auto Book and Auto Release and Logitech View, as well as our own native Room and Desk Booking solutions.5

Logitech Room Booking

Help employees book rooms through Logitech Room Booking, designed to be used with Tap Scheduler.

Read more about Logitech Room Booking

Logitech View

Logitech Desk Booking

COMPARE OUR PLANS

Rooms

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Basic for Rooms

US$0

included in your purchase

Get Started - It's free

DEVICE MANAGEMENT

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Provision, configure and monitor systems and devices

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Push and control updates

COVERAGE AND SUPPORT
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Standard 2-year warranty

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Business hours help desk support

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Essential for Rooms

US$199

per year, per room

START YOUR 90-DAY FREE TRIAL IN SYNC*

Everything in Basic, plus:

DEVICE MANAGEMENT

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Email alerts

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ServiceNow integration7

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Sync Remote UI Access8

SPACE MANAGEMENT
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Logitech Room Booking

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Logitech View9 & Maps

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Room usage and insights

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Booking automation10

 * Available on Logitech's global data storage instance for Logitech Sync.

Select plan icon

Select for Rooms

Starts at US$249

per year, per room

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All of the features in Essential, plus:

CARE & COVERAGE

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24/7 Tier II support, within one hour

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Product coverage for up to 5 years11

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Next-business-day product replacements12

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Designated Service Manager13

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Onsite spares14

Full Comparison

Standard Support
Logitech Essential
Logitech Select
PLANS
 Product lifecycle 1-5 years 1-5 years
 
DEVICE MANAGEMENT
Device management and monitoring
 Yes Yes Yes
Device settings, configurations, and software and firmware updates
 Yes Yes Yes
Device and space inventory in Sync
 Yes Yes Yes
Device status dashboard
 Yes Yes Yes
Sync Remote UI access15
 No Yes Yes
Email alerts
 No Yes Yes
ServiceNow integration16
 No Yes Yes
 
SPACE MANAGEMENT
Employee room booking
No Yes Yes
No Yes Yes
Calendar integration with Office 365 & Google Workspace
 No Yes Yes
Booking policies
 No Yes Yes
Custom wallpapers & branding on Tap Scheduler
 No Yes Yes
SCIM user management
 No Yes Yes
Logitech View18 & Maps
 No Yes Yes
Insights and analytics on space usage
 No Yes Yes
 
CARE & COVERAGE
Help desk
 Business hours support for Logitech products Business hours support for Logitech products 24/7 service via phone and email. Direct access to Tier II support within one hour
Designated Service Manager (DSM)
 No No Yes19
Help requests via Sync
 No No Yes
Product Replacement
 2-year standard warranty. Ground shipping, time varies 2-year standard warranty. Ground shipping, time varies For up to five years20
One business day expedited delivery21 during the duration of your plan
Onsite Spares
 No No Yes22

Desks

EXPLORE OUR ENTERPRISE OPTIONS

If you manage over 100 meeting rooms and plan to expand or have multiple contracts with various end dates, our Select Enterprise Plan is crafted for your needs. It provides unified coverage for all your spaces across any location, flexibility for growth, and the convenience of a single contract. Get in touch with us to learn more.

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SERVICE DETAILS

Logitech Select Details

24/7 Enterprise-Grade Support

Direct access to Tier II support provided by phone or email within one hour.

Designated Service Manager

Trusted adviser and single point of contact for all Logitech Select services (available for customers with 50+ licenses or Enterprise Plans)

Product Replacement

Covers all Logitech products in a Select-covered room or flex desk without needing a separate, device-specific extended warranty for up to 5 years. Products must be under an active warranty when Select licenses are purchased.

Advanced RMA

One-business-day replacement service for Logitech products under an active warranty (maximum coverage of 5 years). Shipping times may vary due to unforeseen circumstances.

Onsite Spares

Customers with Enterprise Plans or +50 licenses are eligible for a set of onsite spares (amount varies per license count) for same-day product replacements.

Advanced Device Management via Sync

Get access to our best software tools for advanced device management. Select includes all premium Logitech Sync features, such as Remote UI Access and Issue Alerts. Also, with Sync Insigths, you can understand how your video collaboration solutions and spaces are being used.

Advanced Space Management via Sync

Leverage advanced features for space booking and more. With Select, you have access to platform-agnostic workspace automation features such as Auto Book and Auto Release and Logitech View, as well as our own native Room and Desk Booking solutions.37

Read more about Sync

Service Description

Want more details about Logitech Select? Read the full Service Description.

View Service Description

Plans & Pricing

Select offers flexible licensing options to meet your needs. Choose single rooms licenses that scale in price depending on your device deployment and room size. Alternatively, opt for an Enterprise Plan that covers all rooms, eliminating the need for room-by-room licensing and enabling seamless expansion and management. All options provide the same benefits.

SUPPORT

Send Me More Info

Please send me more information about Logitech Select and have a service expert contact me. Fill out the form and a Logitech representative will contact you.

THANK YOU FOR CONTACTING US

Team meeting in a conference room

WHAT IS THE COST OF DOWNTIME IN MEETING ROOMS?

Learn how downtime affects employee productivity and your bottom line. Understand how to calculate the cost of downtime and how best to prevent it.

Read Whitepaper

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