CHALLENGE

Clearwing is distinguished within the A/V industry for exemplary service, attention to detail, and a reputation for quality. Unsurprisingly, this has led to rapid growth, with expansion to major offices in Phoenix and Denver to accommodate a growing customer base.  

A previous effort to improve collaboration led Clearwing to invest in a traditional codec-based video conferencing system. However, this limited the use of video primarily to pre-scheduled executive meetings closely managed by the IT department. The majority of the workforce was confined to communicating via email and audio conference, despite highly-complex projects and deadlines that required tight coordination between multiple crews.

SOLUTION

When the annual renewal contract for the traditional video conferencing system arrived, the Clearwing Operations and IT teams examined the value they were receiving, and began exploring alternatives.  

As a Google G-Suite customer, they sought a solution capable of integrating with existing workflow applications.  The solution also needed to be intuitive for users, easy to install and manage, and affordable enough for widespread deployment.  

After seeing a demo of Logitech Room Solutions for Google Meet, Director of Operations Baumgardner asked the Clearwing IT team to further qualify Logitech’s all-in-one room packages. The facts surprised and delighted an IT team jaded by their previous video conferencing experience.  

“For the cost of our maintenance contract with the old system, we’d be able to deploy video to all our meeting rooms, while dramatically reducing maintenance costs,” says Eric Latawiec, IT Support Specialist.  “Also, I wanted something that was easy for end users, to take one other thing off my plate. And I really wanted quality hardware. When I found that Logitech made the hardware for Google meet, it was a clear cut winner.”