Sync | Video Conferencing Device Management Software

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LOGITECH SYNC

Device and space management software to support hybrid workforces

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SUPPORT WORK FROM ANYWHERE

Now more than ever, teams need to be able to work together regardless of location. Whether employees are in the office, at home, or somewhere else, Sync enables better remote manageability and ultimate control of devices and spaces.

FEATURES COMPARE VERSIONS LATEST CONTENT SUPPORTED DEVICES

MAXIMIZE PERFORMANCE. MINIMIZE DISRUPTIONS.

Meeting Room Solutions

MANAGEMENT AT SCALE

Configure and Update Devices

Remotely adjust settings and push firmware updates to meeting room devices to ensure your deployment is operating at its peak.

Configure and Update Devices

Meeting Room Solutions

MANAGEMENT AT SCALE

Automate with Alerts

Act quickly and minimize downtime. ServiceNow integration¹ and email notifications provide instant alerts about room or device issues.²

Automate with Alerts

Meeting Room Solutions

MANAGEMENT AT SCALE

Configure and Update Devices

Remotely adjust settings and push firmware updates to meeting room devices to ensure your deployment is operating at its peak.

Configure and Update Devices

Meeting Room Solutions

COMPLETE REMOTE ACCESS

Save the Trip, Fix from Afar

Remotely view and control networked devices to troubleshoot issues from afar. View up to two displays and a Tap controller or scheduling panel from the comfort of your office.³

TRY IT IN SYNC

Sync Remote UI Access

Meeting Room Solutions

COMPLETE REMOTE ACCESS

Diagnose at a Distance

Identify rooms, devices, and peripherals that need attention so you can resolve problems before they impact a meeting. That means fewer surprises and urgent calls.

Diagnose at a Distance

Meeting Room Solutions

COMPLETE REMOTE ACCESS

Save the Trip, Fix from Afar

Remotely view and control networked devices to troubleshoot issues from afar. View up to two displays and a Tap controller or scheduling panel from the comfort of your office.⁴

TRY IT IN SYNC

Sync Remote UI Access

WORKSPACE MANAGEMENT

EASILY MANAGE OFFICE SPACES

ROOM BOOKING

Make it easy to book and find available rooms for scheduled or ad-hoc meetings. Bookings are easily made on Tap Scheduler or through calendar apps.

More on Logitech’s Room Booking solution

Easily implement Room Booking

WORKSPACE MANAGEMENT

EASILY MANAGE OFFICE SPACES

DESK BOOKING

Make it easy for employees to find the perfect desk and connect with their teammates on days in the office. Bookings are easily made in the Logi Tune app.⁵

More on Logitech’s Desk Booking solution

Enable Desk Booking

WORKSPACE MANAGEMENT

EASILY MANAGE OFFICE SPACES

MANAGE FLOOR PLAN MAPS

Set up and manage your floor plan maps in an instance. Add desks, rooms and other points of interest for a quick overview of spaces.

Manage Floor Plan Maps

WORKSPACE MANAGEMENT

EASILY MANAGE OFFICE SPACES

MANAGE WORKPLACE POLICIES

Customize settings that match your office and policies. Sync allows you to enforce booking check-in, update permissions, and assign permanent seats to individual users.

Manage workplace policies

WORKSPACE MANAGEMENT

EASILY MANAGE OFFICE SPACES

ROOM BOOKING

Make it easy to book and find available rooms for scheduled or ad-hoc meetings. Bookings are easily made on Tap Scheduler or through calendar apps.

More on Logitech’s Room Booking solution

Easily implement Room Booking

Personal Collaboration Devices

EXPAND YOUR REACH WITH LOGI TUNE

Publish Updates

Integration with Logi Tune allows you to update webcams, headsets, and Logi Dock devices connected to personal computers at remote locations or office desks.

Publish Updates

Personal Collaboration Devices

EXPAND YOUR REACH WITH LOGI TUNE

Measure Adoption

Understand how personal collaboration devices are being used so you can optimize future purchases.

Measure Adoption

Personal Collaboration Devices

EXPAND YOUR REACH WITH LOGI TUNE

Publish Updates

Integration with Logi Tune allows you to update webcams, headsets, and Logi Dock devices connected to personal computers at remote locations or office desks.

Publish Updates

OPTIMIZE OFFICE SPACES WITH INSIGHTS

Leverage analytics on space occupancy and room conditions to understand space utilization, enhance workplace health, and make data-driven decisions for more efficient and effective real estate management.

LEARN MORE ABOUT INSIGHTS IN SYNC

Room Occupancy

Get a clearer view of how employees use office spaces. Easily see which spaces are overused and which are underutilized. Occupancy data enables you to make more informed decisions on how to optimize space utilization and better meet the needs of employees.

Room Health

Enhance workplace wellbeing with actionable insights on air quality. Delve more closely into environmental data like temperature, CO2 levels, particulate matter, and volatile organic compounds (VOC) and get suggestions on possible ways to improve.⁶

Room Energy

Get insights into your room climate and air flow, along with suggestions on possible ways to improve energy efficiency by adjusting room temperature and ventilation.⁷

Better Together

Already using Microsoft Teams^® admin center or Zoom™ Device Management? Sync complements admin tools from leading video conferencing services to give you comprehensive device management that includes both meeting room and personal collaboration devices.

PARTNER INTEGRATIONS

Sync connects to multi-vendor device management platforms from select Logitech partners, providing flexibility for how you manage your Windows^® and Mac based video conferencing systems.

LEARN ABOUT LOGITECH COLLABORATION PROGRAM FOR PARTNERS

ADDITIONAL FEATURES

ENTERPRISE-GRADE SECURITY

Sync employs end-to-end encryption. It neither collects nor transmits audio, video, or shared content. Meeting data remains private and secure.

READ SYNC SECURITY & PRIVACY WHITEPAPER

MULTITENANCY

Manage across multiple organizations. Great for managed services providers or enterprises with multiple IT teams.

SINGLE SIGN-ON

Add convenience and a layer of security to how you and your team access the Sync Portal.

COMPARE VERSIONS

Rooms

Basic for Rooms

US$0

included in your purchase

Get Started - It's free

DEVICE MANAGEMENT

Provision, configure and monitor systems and devices

Push and control updates

COVERAGE AND SUPPORT

Standard 2-year warranty

Business hours help desk support

Essential for Rooms

US$199

per year, per room

START YOUR 90-DAY FREE TRIAL IN SYNC*

Everything in Basic, plus:

DEVICE MANAGEMENT

Email alerts

ServiceNow integration⁸

Sync Remote UI Access⁹

SPACE MANAGEMENT

Logitech Room Booking

Logitech View¹⁰ & Maps

Room usage and insights

Booking automation¹¹

* Available on Logitech's global data storage instance for Logitech Sync.

Select for Rooms

Starts at US$249

per year, per room

Contact Sales

All of the features in Essential, plus:

CARE & COVERAGE

24/7 Tier II support, within one hour

Product coverage for up to 5 years¹²

Next-business-day product replacements¹³

Designated Service Manager¹⁴

Onsite spares¹⁵

Full Comparison

	Standard Support	Logitech Essential	Logitech Select
PLANS	Product lifecycle	1-5 years	1-5 years

DEVICE MANAGEMENT
Device management and monitoring	Yes	Yes	Yes
Device settings, configurations, and software and firmware updates	Yes	Yes	Yes
Device and space inventory in Sync	Yes	Yes	Yes
Device status dashboard	Yes	Yes	Yes
Sync Remote UI access¹⁶	No	Yes	Yes
Email alerts	No	Yes	Yes
ServiceNow integration¹⁷	No	Yes	Yes

SPACE MANAGEMENT
Employee room booking	No	Yes	Yes
Auto Book & Auto Release¹⁸	No	Yes	Yes
Calendar integration with Office 365 & Google Workspace	No	Yes	Yes
Booking policies	No	Yes	Yes
Custom wallpapers & branding on Tap Scheduler	No	Yes	Yes
SCIM user management	No	Yes	Yes
Logitech View¹⁹ & Maps	No	Yes	Yes
Insights and analytics on space usage	No	Yes	Yes

CARE & COVERAGE
Help desk	Business hours support for Logitech products	Business hours support for Logitech products	24/7 service via phone and email. Direct access to Tier II support within one hour
Designated Service Manager (DSM)	No	No	Yes²⁰
Help requests via Sync	No	No	Yes
Product Replacement	2-year standard warranty. Ground shipping, time varies	2-year standard warranty. Ground shipping, time varies	For up to five years²¹ One business day expedited delivery²² during the duration of your plan
Onsite Spares	No	No	Yes²³

Desks

Basic for Flex Desks

US$0

included in your purchase

Get Started - It's free

DEVICE MANAGEMENT

Provision, configure and monitor systems and devices

Push and control updates

SPACE MANAGEMENT

Desk Booking

SCIM user management

COVERAGE AND SUPPORT

Standard 2-year warranty

Business hours help desk support

Essential for Flex Desks

US$49

per year, per desk

START YOUR 90-DAY FREE TRIAL IN SYNC*

Everything in Basic, plus:

DEVICE MANAGEMENT

Email alerts

ServiceNow integration²⁴

Sync Remote UI Access²⁵

SPACE MANAGEMENT

Logitech Desk Booking

Logitech View²⁶ & Maps

Desk usage & insights

* Available on Logitech's global data storage instance for Logitech Sync.

Select for Flex Desks

US$99

per year, per desk

Contact Sales

All of the features in Essential, plus:

CARE & COVERAGE

24/7 Tier II support, within one hour

Product coverage for up to 5 years²⁷

Next-business-day product replacements²⁸

Designated Service Manager²⁹

Onsite spares³⁰

Full Comparison

	Standard Support	Logitech Essential	Logitech Select
PLANS	Product lifecycle	1-5 years	1-5 years

DEVICE MANAGEMENT
Device management and monitoring	Yes	Yes	Yes
Device settings, configurations, and updates	Yes	Yes	Yes
Device and space inventory	Yes	Yes	Yes
Device status dashboard	Yes	Yes	Yes
Personal device inventory	Yes	Yes	Yes
Sync Remote UI Access³¹	No	Yes	Yes
Email alerts	No	Yes	Yes
ServiceNow integration³²	No	Yes	Yes

SPACE MANAGEMENT
Employee desk booking through Logi Tune	Yes	Yes	Yes
Calendar integration in Tune with Office365 & Google Workspace	Yes	Yes	Yes
Booking policies	Yes	Yes	Yes
Desk attributes	Yes	Yes	Yes
SCIM user management	Yes	Yes	Yes
Logitech View³³ & Maps	No	Yes	Yes
Desk usage and insights	No	Yes	Yes

CARE & COVERAGE
Help desk	Business hours support for Logitech products	Business hours support for Logitech products	24/7 service via phone and email. Direct access to Tier II support within one hour
Designated Service Manager (DSM)	No	No	Yes³⁴
Help requests via Sync	No	No	Yes
Product replacement	2-year standard warranty. Ground shipping, time varies	2-year standard warranty. Ground shipping, time varies	For up to five years³⁵ One business day expedited delivery³⁶ during the duration of your plan
Onsite spares	No	No	Yes³⁷

Connect Your Devices

CollabOS

Link CollabOS devices directly to Sync for full access to remote management, including for connected peripherals.

LEARN MORE ABOUT COLLABOS

Tune

Deploy Logi Tune software on personal computers to track and send updates to webcams, headsets, and Logi Dock devices.

LEARN MORE ABOUT LOGI TUNE

Sync App

Install the Sync App on meeting room PCs to monitor and manage USB-connected Logitech devices.

DOWNLOAD SYNC APP

ADD AN ALL-IN-ONE SERVICE PLAN

Get comprehensive, enterprise-grade service for your video collaboration solutions with Logitech Select.

LEARN MORE ABOUT LOGITECH SELECT

FEATURED CONTENT

Illustration of video conferencing equipment shown on desktop monitor

Insights

Device Management for Hybrid Work with Logitech Sync

Learn how Logitech Sync makes remote monitoring and device management simple and scalable for hybrid teams of all sizes.

Learn More

Video conferring equipment displayed on workspace

Insights

Logitech Sync Security & Privacy

Logitech Sync makes it easy to manage an organization’s meeting rooms and video devices. Read this whitepaper to learn how Sync handles security and privacy.

Insights

The True Cost of Meeting Room Downtime

Read this whitepaper for an understanding of how costly meeting downtime can be for business and employee success, and suggestions for how to avoid downtime.

Learn More

BE THE FIRST TO KNOW

Get early access to the newest features and updates for Logitech Video Collaboration software, including Sync, CollabOS, and Logi Tune.

READ THE LATEST ON OUR BLOG

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Specs & Details

SYSTEM REQUIREMENTS

Sync Portal

Any modern web-browser (ex. Chrome, Edge, Firefox, Safari)

SUPPORTED DEVICES

See full list of supported devices for management here.

What’s the difference between management and monitoring?

PRIVACY AND SECURITY

Your privacy is important to Logitech. Our product privacy policy can be viewed here.

Support

SETUP SYNC

Get details on how to set up your deployment for Sync.

Get Started

TROUBLESHOOT SYNC

Find answers to frequently asked questions.

VIEW FAQS

Contact Support

Have questions? Let our specially trained agents help you.

Request support

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LOGITECH SYNC

SUPPORT WORK FROM ANYWHERE

MAXIMIZE PERFORMANCE. MINIMIZE DISRUPTIONS.

Meeting Room Solutions

MANAGEMENT AT SCALE

Configure and Update Devices

Meeting Room Solutions

MANAGEMENT AT SCALE

Automate with Alerts

Meeting Room Solutions

MANAGEMENT AT SCALE

Configure and Update Devices

Meeting Room Solutions

COMPLETE REMOTE ACCESS

Save the Trip, Fix from Afar

Meeting Room Solutions

COMPLETE REMOTE ACCESS

Diagnose at a Distance

Meeting Room Solutions

COMPLETE REMOTE ACCESS

Save the Trip, Fix from Afar

WORKSPACE MANAGEMENT

EASILY MANAGE OFFICE SPACES

ROOM BOOKING

WORKSPACE MANAGEMENT

EASILY MANAGE OFFICE SPACES

DESK BOOKING

WORKSPACE MANAGEMENT

EASILY MANAGE OFFICE SPACES

MANAGE FLOOR PLAN MAPS

WORKSPACE MANAGEMENT

EASILY MANAGE OFFICE SPACES

MANAGE WORKPLACE POLICIES

WORKSPACE MANAGEMENT

EASILY MANAGE OFFICE SPACES

ROOM BOOKING

Personal Collaboration Devices

EXPAND YOUR REACH WITH LOGI TUNE

Publish Updates

Personal Collaboration Devices

EXPAND YOUR REACH WITH LOGI TUNE

Measure Adoption

Personal Collaboration Devices

EXPAND YOUR REACH WITH LOGI TUNE

Publish Updates

OPTIMIZE OFFICE SPACES WITH INSIGHTS

Room Occupancy

Room Health

Room Energy

Room Occupancy Room Occupancy

Room Health Room Health

Room Energy Room Energy

Better Together

PARTNER INTEGRATIONS

ADDITIONAL FEATURES

ENTERPRISE-GRADE SECURITY

MULTITENANCY

SINGLE SIGN-ON

COMPARE VERSIONS

Rooms

Desks

Rooms Rooms

Basic for Rooms

US$0

Essential for Rooms

US$199

Select for Rooms

Starts at US$249

Full Comparison

Full Comparison Full Comparison

Desks Desks

Room Occupancy

Room Health

Room Energy

Rooms

Full Comparison

Desks

Full Comparison

Specs & Details

Support